The second-hand marketplace Users Voice Displeasure About Sizing Modifications
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification than originally posted because of the remapping.
The company said the revised method more closely matches similar services.
The platform has recommended to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Updates
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
User Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Manual Updates
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she explained.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods following member complaints.
